Meet the Leadership Team

Meet the visionaries behind these jaw-dropping events. They execute experiences that people talk about—for a long time. Every event is knit together from perfect moments that are unapologetically planned with exacting thoroughness. This drives fabulous experiences—for you and your guests, every time.

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MONICA GOMEZ

FOUNDER / PRESIDENT

In 2011, The Concierge Club opened its doors and since then it has become synonymous with events and activations that captivate the imagination and delivers results. Monica has made a name for herself in the staffing industry by being a straightforward manager who never settles for anything less than the best. Her standards are simple and unrelenting; awe-inspiring events executed by the best talent.

Over a decade of experience in the special events industry has made her an expert at not only meeting expectations but exceeding them regardless of budget or timelines. As a former model, she’s a natural at training staff to represent brands authentically, memorably, and with flair. To this day, she continues to be directly involved in the hiring process to ensure the company’s continued stellar customer service. Her ambition is to rid the world of lackluster events and aims to turn the event management and staffing industry on its head.

ELVIRA MUFFOLINI

DIRECTOR OF EVENTS

With over 30 years of experience in the event industry, Elvira Muffolini is a lifestyle maven who specializes in luxury event management, décor concepts, and business incubations. Her ability to design spectacular events and projects has allowed her to transform her passion into a lifestyle. With talent and effortless charm, she develops solid relationships with clients, colleagues and vendors.

Elvira continuously exceeds all expectations with an unmatched level of inspiration, imagination, and innovation. This allows her to create the latest trends in experiential marketing. Elvira’s natural ability for transforming the ordinary into the extraordinary has made her work synonymous with style, originality, elegance, and vision.

Currently, Elvira’s focus is on corporate event services, project incubations, and charitable activations.

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teampic3

ELVIRA MUFFOLINI

DIRECTOR OF EVENTS

With over 30 years of experience in the event industry, Elvira Muffolini is a lifestyle maven who specializes in luxury event management, décor concepts, and business incubations. Her ability to design spectacular events and projects has allowed her to transform her passion into a lifestyle. With talent and effortless charm, she develops solid relationships with clients, colleagues and vendors.

Elvira continuously exceeds all expectations with an unmatched level of inspiration, imagination, and innovation. This allows her to create the latest trends in experiential marketing. Elvira’s natural ability for transforming the ordinary into the extraordinary has made her work synonymous with style, originality, elegance, and vision.

Currently, Elvira’s focus is on corporate event services, project incubations, and charitable activations.

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JONID HAMETAJ

CFO

Jonid is a relentless, charismatic and creative accountant which deviates him form the norm. Having prior experiences with some to the largest accounting companies in the world and providing the highest standards of audits worldwide makes him a fundamental pillar of creating and maintaining our financial accounting framework. His ability to understand our client needs, immerse in new projects and establish a clear and concise path of financial project success is one of his key characteristics.

Obtaining the highest designation in Canadian accounting industry allows him to manage projects of all sizes and endless complexities. Being involved in numerous organizations as a Board of Director has further expended his expertise in both For-Profit and Not-For-Profit companies. Challenge is what fuels his passion and success is what he strives for. Make sure to meet him in person throughout our corporate events.

MONIKA JAKARSEZIAN

ACCOUNT DIRECTOR

Monika is a non-stop creative engine. She brings brands to life through provocative and memorable product launches, media blitzes, and guerrilla campaigns. Even more so, she loves the journey from concept to execution, meeting every challenge head-on and delivering every element on time and on budget. She is the perfect combination of big picture thinker who has an eye for the details. Her event strategies are always a welcome extension of our clients’ marketing departments.

Every new client is an opportunity for Monika to impress and deliver. She knows what it takes to craft something that is designed to amaze. Beyond all else, she never settles for anything less than an event so brilliant that it is talked about long after it ends.

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monika2_circle

MONIKA JAKARSEZIAN

ACCOUNT DIRECTOR

Monika is a non-stop creative engine. She brings brands to life through provocative and memorable product launches, media blitzes, and guerrilla campaigns. Even more so, she loves the journey from concept to execution, meeting every challenge head-on and delivering every element on time and on budget. She is the perfect combination of big picture thinker who has an eye for the details. Her event strategies are always a welcome extension of our clients’ marketing departments.

Every new client is an opportunity for Monika to impress and deliver. She knows what it takes to craft something that is designed to amaze. Beyond all else, she never settles for anything less than an event so brilliant that it is talked about long after it ends.

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KEVIN DE SILVA

ACCOUNT DIRECTOR

Kevin is an enthusiastic sales and marketing professional with years of industry experience working from coast-to-coast with major national brands. He is a critical thinker who brings a solutions oriented mentality to every opportunity and welcomes new challenges. Being 100% bilingual, Kevin has a history of working closely with the Quebec market. He thrives in executing social experiences and is always ready to collaborate on the next big idea.

Throughout his career, he has consistently been focused on driving value through innovative strategies, while ensuring client satisfaction by nurturing business relationships. With a proven record for driving results through effective management, coaching and professional development, his leadership ensures that all team members feel valued apart of a common goal. Kevin’s raison d’être is to genuinely help his clients and colleagues succeed.

TANIA POLLACK

ACCOUNT MANAGER

For over 15 years of broad-based experience in customer service, account management, and event planning industry, Tania has perfected her practice by providing exceptional experiences by creating long-lasting friendships. She’s done it all, throughout her career Tania managed staffing for numerous projects, executed events and campaigns for her clients, and most importantly, while continually creating a positive culture within each business.

Tania’s passion is to help clients bring their vision to life through series of events and stories.

With experience in planning and coordinating large and small (20-400 people) events such as corporate functions, dinners, and receptions. Tania brings her creativity and problem-solving skills to The Concierge Club, where she will be managing accounts, staffing events, and working side-by-side The Concierge Club team.

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Processed with VSCO with m3 preset

TANIA POLLACK

ACCOUNT MANAGER

For over 15 years of broad-based experience in customer service, account management, and event planning industry, Tania has perfected her practice by providing exceptional experiences by creating long-lasting friendships. She’s done it all, throughout her career Tania managed staffing for numerous projects, executed events and campaigns for her clients, and most importantly, while continually creating a positive culture within each business.

Tania’s passion is to help clients bring their vision to life through series of events and stories.

With experience in planning and coordinating large and small (20-400 people) events such as corporate functions, dinners, and receptions. Tania brings her creativity and problem-solving skills to The Concierge Club, where she will be managing accounts, staffing events, and working side-by-side The Concierge Club team.

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ANTHONY MARINO

ACCOUNT MANAGER XM

Anthony has a passion for marketing that keeps him constantly developing creative and innovative strategies that connect brands with their target consumers. With over 5 years’ experience, Anthony acknowledges the ever-changing industry and works tirelessly to stay ahead of the curve. He is focused on providing the same level of detail to each and every client he works with. Anthony’s excessive brand portfolio includes big brands like Ferrero Rocher, Moosehead, Hershey’s, Bacardi, CBC, RBH, HP Canada, Shopify, Grey Goose, Pure Leaf and Cadillac Fairview to name a few.

The testament to his success thus far has been the ability to transfer the knowledge he has acquired and being able to mentor and educate others to improve. Anthony is dedicated to upholding the amazing company culture at The Concierge Club and helping to deliver the best quality work in the industry.

Important words to live by – “When excellence becomes tradition, greatness has no limits”

KARA BRANTON

STAFFING ACCOUNT MANAGER

Kara Branton is our Account Coordinator and Staffing Manager extraordinaire, fulfilling each role with expert precision and enthusiasm. Kara first entered the events industry in 2012, when she coordinated St. Michael’s College Orientation Week for over 900 students. She was also involved with the University of Toronto SMC Student’s Union for two years as the Events Coordinator and Social Chair. Her career took off when she became a manager with the Concierge Club in Montreal.

Since moving back to Toronto, Kara has excelled as our Account Coordinator and Staffing Manager. She is proud to be part of the Concierge Club family.

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kara-01

KARA BRANTON

STAFFING ACCOUNT MANAGER

Kara Branton is our Account Coordinator and Staffing Manager extraordinaire, fulfilling each role with expert precision and enthusiasm. Kara first entered the events industry in 2012, when she coordinated St. Michael’s College Orientation Week for over 900 students. She was also involved with the University of Toronto SMC Student’s Union for two years as the Events Coordinator and Social Chair. Her career took off when she became a manager with the Concierge Club in Montreal.

Since moving back to Toronto, Kara has excelled as our Account Coordinator and Staffing Manager. She is proud to be part of the Concierge Club family.

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ELLE BOND

SOCIAL MEDIA MANAGER

Elle is our resident social media powerhouse. With a strong background in marketing and modelling, Elle’s started with us as a talented brand ambassador for companies like Audi, Guess and Rockstar Energy. With poise and passion, Elle proved to be an essential asset to the company and was soon promoted to bigger projects with high-profile clients such as Justin Bieber, Dragon’s Den, and Guerlain cosmetics.

Brimming with a creative spark, Elle draws in new talent and is responsible for making social media integral to our growing success. With a toolkit full of essential and marketable skills such as Photoshop, content writing and design, Elle has always welcomed new challenges with a positive attitude and hardworking spirit. Elle’s aspirational people skills and strong work ethic make her a welcome addition to the company.